rifle scopes

Shipping & Returns

 

Shipping Info:

Sorry we do not ship outside of the United States. US Military members deployed outside of the United States must have their orders shipped to their home address. Orders under $250 are assigned a $9.99 flat rate shipping fee. Orders $250 and over, get free shipping.

If you are shipping to an address OTHER than your credit card billing address and the item is over $100 in price, your order will be verified by telephone and other fraud screening.  All unverified orders WILL be canceled.  No exceptions

Shipping time is generally 2-3 business days.  But most orders are fulfilled the same day.

Product Return Info:

We want you to be happy with your purchase.

In order to ensure a quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning the purchase.

MDS Optics is happy to accept returns on items that are new and unused with the original manufacturer’s packaging, or items that are defective, within 90 days of purchase.

In cases where an item is defective or the wrong item is received, MDS Optics is happy to pay for the return shipping. In cases where the customer decides they no longer want an item, the customer covers the return shipping.

Unfortunately, MDS Optics is unable to accept returns or exchanges for the following:

Footwear

-All shoes must be returned in the original box, which also cannot be used as the shipping box. You must place the shoes and the original box into another box to ship back to us. Any shoes shipped back with the original shoe box used as the shipping box, will not be accepted.

• Apparel items that have been worn, altered, or tags removed.
• Underwear (boxers, briefs, etc.) and face coverings (face masks, neck gaiters,earplugs and shemaghs). This is due to health code violations.
- All underwear sales are final. This includes all compression shorts/pants.
- Due to the nature of face masks, neck gaiters and shemaghs being worn on the face, we are not able to accept any returns on these items.
• Ammunition. Due to safety considerations, all ammunition sales are final.
• 80% Lower Receivers, Frames, and Kits ON OR AFTER July 24th, 2022.
• Chemicals, ie liquids. Due to regulations and safety consideration primers, most liquids, and other Hazardous items are not returnable.
 

Guidelines for returns are as follows:

  • Return in original packaging.
  • Item must be unused in new condition
  • You must contact us PRIOR to returning a product, obtain an RMA number and receive the correct return address to ship to.  Click here for our email contact form.